Voice of the Customer

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Doug with Texas Branders was a delight to work with. He was very easy to talk to and easy to reach when needed. We had reached out to a couple of printers and he was the only one who was proactive and continued to reach out to keep me updated on status of back-ordered bags. More importantly, there was an issue during the printing process and Doug made sure it was corrected and corrected quickly. We are impressed with the work and communication from Doug at Texas Branders. Thank you Doug!

  • Beth Jacob
  • Texas Dental Specialists
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These phone stands are great. My logo and number are crisp and clean. Excellent work, I will purchase from again!

  • Kat Benns
  • Healthy Happy Feet
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Doug was able to fill a custom order for pens and have it to my door in 2 days! Unbelievable! High quality and exactly what I needed at half the competitor's price. He is easy to work with, responds to emails and phone calls promptly, and is obviously knowledgeable and well connected in the industry. Thank you!

  • Michele Armstrong
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Doug did an amazing job coming through with our koozie order in record time. He was responsive, thorough, and extremely pleasant to work with even as our order changed halfway through. We're very grateful he was able to help us when we were in a pinch.

  • Stephanie E.
  • ProLogis
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We ordered hand retractable banners for our company. The pricing with Texas Branders was the best I could find, anywhere! The process was easy, and our designer was very helpful in assisting us with the proper design and colors. I highly recommend them.

  • Harmony Nordgren
  • Cyberbacker
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The Texas Branders team was fast, responsive, and professional. We were looking for a good coffee mug to give away at events and a coworker had found the same one with a different company at $2 more per mug and with half the color choices. The Texas Branders team worked with us to make our logo fit, and even added our website to the logo for free. We are definitely going to be ordering from them again.

  • Ted Pick
  • City of Frisco
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Doug was a pleasure to work with from start to finish and the item we selected arrived even earlier than promised. Thank you!

  • Ginger Fay
  • Applerouth Tutoring Services
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"Good morning Doug,
We just received the shipment of mouse pads. Don’t know how the mice will feel about them, but our owners are thrilled. Thanks for yet another job well done!"

  • T.B.
  • Mueller Environmental
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Thank you for jumping through hoops on this order. We did just get them and they are awesome – thank you much.

R.S.
Clear Control Solutions, Conroe, TX

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Hi Doug,
The hand fans you did for us were a smash hit!  (Photo is attached.)  We could have given away twice as many if we’d had them and maybe next time we’ll order more.  Thanks for your help in getting them here in time!  You made me a hero.

Also, my company  would like to buy some promotional items.  At the very least, they’re looking for chip clips and paper cubes right now so I forwarded them links to pages from your web site and asked if they’d like me to forward artwork and ask for a quote.  I’m sure they’ll say yes.  It’s very likely they’ll want more things for Christmas gifts and next year and I’ll try to get them to buy everything I’m involved with from you!

Regards,

Roy S.
Kiwanis International

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I've used Texas Branders twice now for my companies marketing needs. Doug has always been very helpful, incredibly customer oriented, and quickly answered any questions I had along the way. I highly recommend them to anyone looking for a professional marketing printer/manufacturer. They're great!

A.B.
Marx | Okubo Associates, Inc.
Houston, Texas

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Thank you, I received the pens already as well. Merry Christmas and  thank you for excellent customer service!

T.B.
Computer Monkey, Houston, Texas

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Doug is an absolute professional. He is always very helpful and offers suggestions that he feels might improve the product. He has designed several things for me which have been outstanding. He has a great eye for design and color. He will always be my first call. He has never disappointed.

Claudia C., Marketing Dir.
Colonial Oaks Assisted Living

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Doug Carr was instrumental in helping me start my new business, Texas Motorcycle Rescue. I highly reccommend Texas Branders for printing and promotional products for great service, excellent quality, and competitive pricing.

  • Paul G.
  • Texas Motorcycle Rescue
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Hi Doug,
I wanted to tell you thank you again for all your help with the koozies. You truly saved the day and I'm so graeatful! The koozies looked great and were a big hit. It's so rare to find businesses that go above and beyond to help customers and you do that. I wish you the best and great success!!
Thank you!

L.H.
Houston, TX

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I'm impressed! I want to compliment you on your customer service and prompt replies. Thank you Thank you!

  • Jessica
  • Utah
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Good morning Doug, We just received the {custom shaped} stress toy order, and they are a huge hit with the staff and more importantly our owners. There's no doubt they will be sitting on a lot of our client's desks. The shipment even arrived so ahead of schedule that we will be able to distribute them at our largest annual trade show next week as well as the upcoming open house we had created them for. Doug, we realize that this custom fabrication was challenging, and I want to thank you for your invaluable contribution to its success.

T.B.
Mueller Environmental, Brookshire, TX

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We LOVE our bags! Your pricing and shipping prices were excellent! We appreciate how fast the bags were shipped! Thanks so much!

Suzy Boehme
Texas Casserole Company

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These gaiters were a big hit at our summer picnic, and I will be placing another order. Great quality, excellent customer service, on time delivery - all at a competitive price. Absolutely will order again!
Thank you so much -
Melissa L.

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"...feedback on the umbrellas Doug. They arrived Friday just in time to give some to a group of visiting Bechtel engineers. They look great and the powers-that-be seem pleased. Thanks for your attention to details!"

T.B.
Mueller Environmental, Brookshire, TX

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I worked with Doug on products at a previous employer. He was great to work with start to finish. He assured order was above expectation. Excellent customer service and doing what he says they will do. Highly recommend to all.

Erinn B.

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We have been using Texas Branders for 8 years to print the programs for The Music Box Theater. Doug has done a terrific job for us, always prompt and always helping us to correct mistakes when needed. I would certainly recommend them for any printing job that might be needed.

Davis Scarborough
The Music Box Theater

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"Competitive pricing, excellent customer service, great with design ideas."

  • Anonymous
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Doug was so helpful with getting me exactly what I needed. His communication is top notch, he answered any and all my questions with fast responses and the product was delivered quickly and looks amazing! Thanks again Doug!

  • Krista Phillips
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We received fast friendly service and were very pleased with the product!

Debra
Conroe Art League

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"Mr. Carr is very helpful and expert in his field. We got our shipment in due time as well."

  • Atiya A
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Well, I started calling around for pricing for my promotional koozie and I didn't Get any positive feedback from any of the company's I had reach out to. So I came across Texas Brandeis and called and Mr. Dug answered and he was very helpful and took time to talk with me. That was enough to make my mind up. So thank you, and dug I will call you next week for 200 more. I need the black with red writing.

All the best,
J.D.
Chef Dooley Daniels

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"Koozies are awesome! Thanks for taking care of this, and turning them around so quickly!!!""

  • K.S.
  • Outdoor Company, Houston, TX
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"We love our products and so glad we received them in time for our trade show. They met our expectation."

  • Amy B.
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"Thanks for all your help and gre at customer service! It's been great doing business with you!"

  • S.D.
  • Piney Woods Speech Pathology, Jasper, Texas
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"Were you satisfied with the product quality? YES...Were you satisfied with our service? YES...Was your product delivered on time? YES... Would you recommend Texas Branders to others? YES...Additional comments or suggestions? Thanks for your help!"

  • D.J.
  • Houston Asset Management, Houston, Texas
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Texas Branders has helped me on several promotions. I have ordered Hats, Marketing brochures, Shirts, Business cards and folders. Timeliness of delivery, competitive in value and quality products has always been my experience. Furthermore I have been treated like a king each time. I recommend highly their services.

Bill Bowlin
CAS Companies
Houston, TX

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"I'm completely satisfied with the product, it's exactly what I'm looking for and arrived as scheduled. Doug is very responsive and professional. I highly recommend Texas Branders to other customers. Thanks! Best regards."

S.T.
Rubber Supply Co., Houston, TX

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We had a very tight deadline and Texas Branders were very helpful in helping us choose the products that would meet out deadline. Very friendly and helpful and we recommend using them.

  • Danny Walsh
  • IOGP
    London
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